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San Benito
March 29, 2024

County: Systems gradually coming back online after virus

San Benito County was continuing its work on dealing with a computer virus, which prompted the county to shut down access to online systems for employees and the public, according to a statement released Friday.

A computer virus hit the county more than two weeks ago, causing the county’s information technology department to shut down systems affecting employees and the public. Some of those systems are back online, but others were not as of Friday.

According to the statement released Friday:

As of Aug. 31, San Benito County Information Technology (IT) continues to make progress scanning all computers throughout the county, verifying they are virus free, and adding additional anti-virus and security software. County email servers have been brought back online and are accessible to employees who are logged onto a clean computer that is connected to the county network. Employees are unable to access email through smartphone applications or the web at this time, and as a result, some County employees may still not be able to access their email. A number of file servers and applications have also been brought back online.

IT has been successful in bringing over 100 computers back onto the network as of 4:00 pm on August 31, with that number increasing regularly. As we enter the labor day weekend, IT will continue to scan the remaining workstations, update software as needed, and ensure most, if not all, users are able to access email and the County network by the Tuesday.

During this unexpected event, County departments have been successful in prioritizing services and systems to continue providing services to the public. We would like to offer our sincerest apologies for any inconvenience this may have caused. We have approached this incident with an abundance of caution to ensure that any and all personal data was protected, as well as ensure that no reinfection of the network occurred as systems were brought back online.

SOCIAL MEDIA

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